Question 1

Is MLM legal in Thailand?

Accepted Answer

Yes, with registration. The WFDSA guide to Thailand describes the Direct Sale and Direct Marketing Act B.E. 2545 (2002), supervised by the Office of the Consumer Protection Board. Section 19 bars inducing people to join a network with benefits calculated from the number of people joining, with up to 5 years in prison and a fine of up to THB 500,000. This is general information from a 2019 summary, not legal advice, so ask a Thai lawyer to check the current Act.

Question 2

What does a Thai direct selling company need to register?

Accepted Answer

According to the WFDSA guide to Thailand: registration with the registrar, minimum paid-up capital of THB 1,000,000 for a company (THB 500,000 for a partnership), and a security deposit in cash, a bank letter of credit or Thai government bonds. Revocation grounds include failing to report or failing to post the deposit.

Question 3

Where must a distributor's income come from?

Accepted Answer

Section 21, as summarised by the WFDSA guide to Thailand, says a distributor's main income must come from sales to consumers, not from recruiting. Operators may not require distributors to buy goods or encourage unreasonably large purchases, and the pay calculation must be clearly shown. The software can show each payout's calculation and split sales income from other benefits.

Question 4

What are the cancellation and buy-back rules?

Accepted Answer

The WFDSA guide to Thailand lists a 7-day right to cancel after receiving goods or services, with a refund of the full price within 15 days of notice, and repurchase of unsold, resaleable stock bought in the past 12 months at original cost less an operating fee of up to 10%. The software can store the dates, the refund and the commission reversed.

Question 5

Does the Act limit fees charged to distributors?

Accepted Answer

Per the WFDSA guide to Thailand, fees such as membership, training and promotional materials may not exceed a rate set by the Commission, with up to 6 months in prison or a THB 50,000 fine for breaches. The software can list every fee charged to each member so you can check them against the current rate.

Question 6

Which MLM software development company in Thailand should I choose?

Accepted Answer

Ask each vendor for a working demo, give them your own plan example and check the figures, ask who owns the source code and the data, and who supports the software after launch. We build from Jaipur, India and work with Thai companies remotely. See the buyer's checklist.

Question 7

Which payment gateways can I use in Thailand?

Accepted Answer

We integrate PayPal, Razorpay and CCAvenue. Gateways that publish API documents, such as Opn Payments (Omise) and 2C2P, can be integrated from their documentation. Which payment methods you get depends on what each gateway approves for your business. Wallets, orders and reports use Thai baht (THB).

Question 8

Can the member panel be in Thai?

Accepted Answer

Thai labels can be added to the member panel on request. The WFDSA guide to Thailand notes that sales documents must be in readable Thai and include the buyer's termination rights, so keep your contract text with your lawyer. English is standard.

Question 9

How does Thai privacy law affect the software?

Accepted Answer

The Personal Data Protection Act (PDPA) covers how you collect and store members' personal data. We build role-based access, encrypted passwords and backups. How the Act applies to you is a question for your lawyer.

Question 10

Do you have an office in Thailand?

Accepted Answer

No. Our office is in Jaipur, India (66 Gulabi Nagar, Krishna Path, Netaji Ki Chakki, Niwaru Road, Jhotwara, Jaipur 302012). We work with Thai companies by phone, WhatsApp, email and video call. Thailand is 1.5 hours ahead of India, so our Mon-Fri 9-18 IST hours are 10:30-19:30 in Bangkok. We arrange calls to suit you.

Question 11

Can I see a demo before deciding?

Accepted Answer

Yes. The MLM software demo page has live admin and member panels for each plan, with no signup.

What the WFDSA summary says	What the software can keep
Registration with the registrar; paid-up capital of THB 1,000,000 for a company; security deposit	Company records your lawyer needs; the software does not replace registration
Section 19: benefits calculated from the number of people joining are banned (up to 5 years and THB 500,000)	A plan design where payouts follow product sales
Section 21: main income from sales to consumers; no required or unreasonable purchases; pay calculation shown clearly	Payout calculation per member, with sales income split from other benefits
7-day right to cancel; refund within 15 days; repurchase of unsold stock bought in 12 months, less up to 10%	Dates, refunds, returns and the commission reversed
Fees to distributors capped at the rate the Commission sets	A list of every fee charged to each member
Sales documents in readable Thai with termination rights	Contract versions kept per member

Area	What to plan for
Regulation	The Direct Sale and Direct Marketing Act B.E. 2545 requires registration and bans pay calculated from the number of people joining (WFDSA guide to Thailand). Confirm with a Thai lawyer.
Currency	Thai baht (THB) wallets, orders and reports; other currencies if you sell across borders.
Payments	PayPal, Razorpay and CCAvenue are integrated. Gateways that publish API documents, such as Opn Payments and 2C2P, can be integrated from them. Approval is decided by each gateway.
Language	English panels as standard. Thai labels can be added to the member panel on request.
Privacy	Role-based access, encrypted passwords and backups. Ask your lawyer how the PDPA applies to you.
Time zone	Thailand is 1.5 hours ahead of India. Our Mon-Fri 9-18 IST hours are 10:30-19:30 in Bangkok.
Mobile access	Responsive member and admin panels, with optional Android and iPhone apps.

MLM Software Company in Thailand